Returns & Exchanges
At Bask and Lather Co, we want you to be completely satisfied with your hair care journey; however, due to the hygienic nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase.
Verify Eligibility
Ensure your products are in their original, sealed packaging and were purchased from our official website within the last 30 days.
Contact Support
Email our customer care team with your order number and a brief explanation for the return to receive your Return Authorization number.
Package Your Return
Securely pack the items in their original shipping box and include your order invoice or a note with your contact information inside.
Ship and Track
Send your package to our processing center using a trackable shipping method, and your refund will be issued once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing