Frequently Asked Questions
Everything you need to know about your hair and skin care journey.
When can I expect to see results from the hair growth oils?
Consistency is key. Most customers begin to see visible improvements in hair thickness and scalp health within 4 to 8 weeks of consistent, daily application.
Are your products safe for color-treated or chemically processed hair?
Yes, our products are formulated with natural ingredients and are free from harsh sulfates and parabens, making them safe for all hair types, including color-treated and relaxed hair.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
Due to the nature of our beauty and personal care products, we cannot accept returns once the seal is broken. If your order arrives damaged, please contact our support team within 48 hours for a replacement.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international orders may be subject to customs fees or import duties once the package reaches your country, which are the responsibility of the customer.
Are Bask and Lather products vegan and cruelty-free?
Absolutely. We pride ourselves on being 100% cruelty-free and using plant-based ingredients in our formulations to ensure ethical beauty standards.